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Month: February 2014

Hours of lost time because Delta airlines do not validate new account email addresses

A few months ago, a frequent-traveler named “Matthew Henderson” from New York City signed up at, accidentally providing my Gmail email address instead of their own (which is likely some minor variant of mine.) Since then, I’ve been the lucky recipient of nearly weekly email notifications regarding Matthew’s ticket purchases, travel plans and seat upgrades. Next week, in fact, Matthew is traveling to Cancun—lucky guy!