Unresolvable errors on the Georgia business registration website

It’s January, which means it’s time to pay those annual business registration fees. I’m currently logged into the State of Georgia website, and going through their fee payment workflow, but have been stopped in my tracks with this unresolvable error message:

The alert message states that my business must be “for profit” to execute the workflow. The Business Information section of the same screen indicates that my business is, “for profit”.

The State of Georgia web developers didn’t seem to anticipate that facing something like this, the user might be asking:

  • How do I resolve the problem?

  • How can I contact if the problem, like this, seems unresolvable?

Agree? Disagree? What do you think?