Over on the Makalu blog, I just posted an article called ChessDrop Design Details that gives some insight into our interaction and user experience design…
The path less traveled.
Over on the Makalu blog, I just posted an article called ChessDrop Design Details that gives some insight into our interaction and user experience design…
During the past few years, the financial institution CapitalOne hinted at the importance they give to design, through the acquisition of design companies Adaptive Path…
Both my Jeep Wrangler and Toyota iQ introduced usability improvements that have some unfortunate consequences. When I switch my Jeep off, its headlights remain on…
Taking inspiration from microwave ovens and remote control devices of the late 1980s, I present to you ladies and gentlemen the latest in innovative European…
A passion for design is a passion for the interests of one’s customers, because respect for their time and a desire to make them happy…
Ryan Singer wrote on Twitter: Affordances are tricky to pin down because they’re nested. A hammer affords driving nails; its handle, swinging; it’s grip, grasping;…
I’ve always classified articles I save on a scale of one to five stars. With this one from Matt Gemmell, I’ll have to add six.
American Express is a 62 billion dollar company. You’d hope a company that size could hire some designers who’ve at least learned the basics. But judging from the look of their statements, that wouldn’t seem to be the case.
As Skype has evolved over the years, I’ve the impression they’ve hired a bunch of visual designers, and told them…
Buying anything online from a European provider is likely to be a hair-pulling experience.
As professionals, we often believe the job-to-be-done is providing our customers with the tools and information to make decisions. In reality, we need to take it one step further.
Travel booking sites need to do a better job addressing the workflow in which one person does the research, and another does the booking.
Having spent a day with 37signals’s new Basecamp Next, I like what I see.
Pour a cognac, put on some Vivaldi, and spend some quality time soaking in the inspiration.
Nespresso is the Apple of the coffee business.
The changing rooms in many retail outlets are surprisingly overlooked, when you consider they’re often the place at which a consumer makes the final purchase decision.
Speaking of convoluted user interfaces, check out the Auto-Lock setting in Skype for iPhone: Take a big breath, and read this slowly — “Don’t Auto-Lock”…
Today when I launched Daylite, it alerted me to the availability of a new version. I know from experience, though, that it’s bad news to…
I know from experience it’s really hard to always achieve consistency, so this is really more an exercise in conscious observation, than criticism.
Postini is a hosted spam service, now owned by Google, which filters your mail before it arrives to your account, placing anything it considers spam into a “quarantine”. When you ask Postini to deliver an incorrectly caught good message, it gives you the option of adding the sender to a whitelist.
A nice little UI/UX test is the “Squint Test” — i.e. as you look at a screen or interface, squint or defocus your eyes, and…
SPRINT ARE BRINGING OUT THE BIG GUNS, with this truly powerful advertisement for the, uh — not sure exactly what it’s called, The Sprint HTC…
Daring Fireball just linked to an article about how Toshiba’s new teaser site for its upcoming tablet sends a message to iPhone users. Well, here’s…
It seems Apple has no competition these days, and judging just from advertising, I’m thinking we’re a good ways off from seeing any. Why? Try as they may to copy, companies like Samsung just don’t get it. My colleague Alex and I today were discussing the striking difference in advertising, in the latest issue of Fortune magazine (which is full of Samsung Galaxy ads.)
