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Don’t do business with LocalFlavor.com

Somebody signed up for an account at LocalFlavor.com using my email address (a common occurrence, since I have a relatively common name, and was the first to grab it at Gmail.) Here’s what happened next:

  • LocalFlavor don’t verify that the people who sign up for their service actually own the email accounts they specified in the on-boarding process. As a result, I started getting “Daily Deals” email for someone in Jacksonville, Florida.
  • I clicked the unsubscribe link at the bottom of those emails, and was taken to the subscription management area of the website, which reported that I was unsubscribed. But the site doesn’t respect that setting, and I continued to get the daily emails.
  • And here’s the worst — Since I own the email account the person used when signing up, I reset the LocalFlavor account password, logged in, and attempted to delete the account. Any you know what I discovered—no surprise really, from such a slimy business—the accounts area of the website doesn’t provide any link to delete your account.

I absolutely hate companies who make it difficult to leave.

Published inRants

2 Comments

  1. tsapos tsapos

    Having the exact same experience. The employee that replied, quoted “federal auditing purposes” as the reason for not being able to delete my account. I don’t know what the legislation is in the US, but in Europe this is a direct breach of personal data and rights. I am here because I tried to find other people’s experiences. I am looking into potential legal action but I think revealing their illegal activity everywhere is a first step.

    What did you do eventually?

    • @tsapos Ultimately I just gave up. If you take legal action, please let me know the outcome.

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