The people at Squirrels have a shameful approach to communications
21 April 2015
As a past user of Reflector—an app for mobile device mirroring—I wasn’t surprised to receive an email announcing the availability of version 2. When I received the second email, I figured it was a mistake. And when I received the third, I thought their mailing system was broken, and that surely they’d get it fixed.
Today, when I received what seemed like the 10th copy, I decided to reach out. Turns out, their intent is to email you multiple times—until you either click something or they can confirm that you’ve opened the email. Absolutely shameful.
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