Our company is bidding on the re-development of an existing product that has outgrown the technical framework on which it was originally built. The customer…
The path less traveled.
Our company is bidding on the re-development of an existing product that has outgrown the technical framework on which it was originally built. The customer…
I experienced something today that’s frustratingly becoming quite common. I emailed the support address of a financial institution I use, and they replied that they…
Today I received helpful support from Kimberly Castleberry, who works at Yoast. At the bottom of her email was a mechanism to provide feedback: I’m…
In a recent Philip Greenspan post questioning Apple’s competitive edge going forward, I found myself sympathizing with this anecdote: What about Apple’s supposed leadership in…
Back in 2003, I posted this paragon of user interface design that I discovered at the Malaga airport, when trying to pay for my parking…
Over on the Makalu blog, I just posted an article called ChessDrop Design Details that gives some insight into our interaction and user experience design…
Previously, MONEY Magazine attempted to deliver a version of their magazine for the iPad that reflected an understanding of how text is best read on…
Just wanted to document a number of additional annoyances I’ve run across in using Photos.app on Mac OS X. No feedback when violating sharing constraints…
This morning, when my wife and I took off on our trail run, I started my exercise timer app. A few hours later, we returned…
Both my Jeep Wrangler and Toyota iQ introduced usability improvements that have some unfortunate consequences. When I switch my Jeep off, its headlights remain on…
Rego 2—a major update to our popular location booking app—has just been approved by Apple and is available for sale or update in the App Store.
On each of the six Macintosh computers that I manage, I have a number of tools and utilities running which perform regular duties. Carbon Copy Cloner keeps attached bootable backup drives current. Arq keeps cloud backups current. ChronoSync periodically updates some specific archives, etc. etc.
A passion for design is a passion for the interests of one’s customers, because respect for their time and a desire to make them happy…
This article is about a frustrating experience with the WIRED Magazine iPad app, by Conde Nast. Background I have an active subscription to WIRED Magazine…
As a Mac user for the past 27 years, I’ve had little exposure to Microsoft Windows. My assumption, though, is that the usability of the…
As an amateur photographer, there are three simple things you can do to dramatically improve your photos. The first two relate to the most important…
Ryan Singer wrote on Twitter: Affordances are tricky to pin down because they’re nested. A hammer affords driving nails; its handle, swinging; it’s grip, grasping;…
I’ve always classified articles I save on a scale of one to five stars. With this one from Matt Gemmell, I’ll have to add six.
American Express is a 62 billion dollar company. You’d hope a company that size could hire some designers who’ve at least learned the basics. But judging from the look of their statements, that wouldn’t seem to be the case.
As Skype has evolved over the years, I’ve the impression they’ve hired a bunch of visual designers, and told them…
As professionals, we often believe the job-to-be-done is providing our customers with the tools and information to make decisions. In reality, we need to take it one step further.
Travel booking sites need to do a better job addressing the workflow in which one person does the research, and another does the booking.
Having spent a day with 37signals’s new Basecamp Next, I like what I see.
Is there a place for compromise in the design profession?
